I’m personally very happy with my experience so far with HML Lettings, they have been professional with my issues and personal with my care. I’ve experienced bad agents in the past and these are by far my favourite lettings team! No faults so far with my private letting and would highly recommend!

Romford Office

We’ve had excellent service from HML Lettings. The rent is always collected promptly and statements are received promptly.

Richmond Office

I have been working with HML Lettings for the last four years as a landlord and I couldn’t be happier. As I live abroad, having the peace of mind that my property is being taken care, is extremely important. I find HML Lettings a very reliable partner, finding tenants and looking after the property with everyone’s interests at heart.

Luton Office

Dealt with David for the 1.5 year tenancy. Couldn’t fault them. Very prompt with initial viewing and information, got paperwork sorted pretty quick.

When the washing machine broke, took no time for an engineer to come out and get it sorted out.

At the end of the tenancy, they organised the final payment, inspection and deposit return in less than a week and were very, very fair with what they charged overall.

Luton Office

Samantha has been absolutely amazing person to helping us, We can’t thank you enough for how kind and helpful you’ve been throughout our whole process. Couldn’t have worked with a better person through this process

Romford Office

We have been a landlord with full management service by HML for the last 11 years. During this time we have had several tenants and we have relied on David Tondel to advise us on new tenants and any repairs or improvements after tenants have left. He has effectively assisted us by sorting problems with repairs and renewals etc which is not really his remit. We are grateful that he has always been available when required.

Luton Office

Great team. All very helpful and responsive.
I deal with Linda on a regular basis and each time she exceed all expectations.
Thank you.

Romford Office

Samantha helped me with the process of moving into my new property. She has always been very quick to respond and has gave help if needed asap. Very happy with my experience with HML Lettings !

Romford Office

Samantha was extremely helpful & kind and was very communicative throughout the whole process which relived any confusion’s & we were all on the same page. The process of being selected was fair as it was a first come first serve process rather than tenants bidding each other which I had experienced before.

Romford Office

I would like to say how amazing the team at HML Luton have been recently. We recently had a leak from the upstairs flat which thankfully has now been resolved, and then had an issue with our toilet too. Again this was resolved quickly. Leah-Rose Burke could not have been more helpful if she tried. Not only did she sort the problem out quickly, she also kept us informed of what was going on throughout the process, even giving us a courtesy call back to check all was well. Amazing service. Tom, the plumber, was amazing in fixing the toilet reasonably quickly, and even came back the next day as we had a leak from the cistern. David Tondell is also fantastic, coming round to assess the damage caused by the initial leak. I have always found him to be a kind and understanding person and is always a pleasure dealing with him. I also spoke to Michael briefly on the phone who was also very helpful in getting our problems sorted out quickly.
Overall, I cannot fault this HML team in all their help they have given me in what was a stressful situation and would give them more than 5 stars if possible. Thanks to all of Team Luton, you have all been amazing!!!

Luton Office

Good reliability agents. I have rented my house through HML Letting. Very good agency, great team, keep me updated with the application, great communication. Quick in response.

Richmond Office

Nina has been absolutely amazing in helping us ! We can’t thank you enough for how kind and helpful you’ve been throughout our whole process . Couldn’t have worked with a better person through this process.

Romford Office

The best estate agent we have dealt with. Special Thankyou to Nina!!

Romford Office

As a first time landlord I found HML to be very helpful and very knowledgeable with quick responses and great advice. A professional and a thorough approach and managed to find tenants in good time too. Overall really pleased with the service received, highly recommended.

Richmond Office

Excellent partner in property rent. We were looking for a property to rent for a family of four (a couple and two kids). Our friend advised starting working with HML Lettings. From the very first minutes, we saw the HML manager as highly professional and well-organized. She provided recommendations for the property and did viewing in a concise term. During the referencing procedure, she have been very supportive, helped to deal with the paperwork, and made sure everything was done correctly. Within 2 weeks we have done everything and already moved in! The property itself also is in very good condition. It is re-decorated and clean everything is new and nice. Before moving the manager provided detailed and clear instructions on utilities, council, etc. The moving in went very smoothly. I tried working with different letting agencies, but with HML Lettings I had the best experience

Richmond Office

The agency is very friendly and supportive.

Richmond Office