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About HML Lettings

With a clear and seamless process perfected over decades of experience within the property market, HML Lettings offers an overarching structure that provides clear and practical support for landlords, investors and tenants.

Our dedicated lettings team put care and attention into ensuring that the needs of our tenants and landlords are fully and comprehensively catered for, throughout the entire process. The team are always on hand to answer any queries tenants may have, as well as providing help and support to our landlords as they look to invest and rent out their property in the best possible way.

Significantly saving you time, our experienced team will handle the entire lettings and management process promptly and efficiently. Our package is tailored to each client and we offer a wide range of services from full management of a let property, to tenant sourcing only. Naturally, we are fully compliant with all statutory requirements and other industry guidelines including encouraging all of our agents to become ARLA accredited.

Testimonials

  • I’m personally very happy with my experience so far with HML Lettings, they have been professional with my issues and personal with my care. I’ve experienced bad agents in the past and these are by far my favourite lettings team! No faults so far with my private letting and would highly recommend!

    Romford Office

  • We’ve had excellent service from HML Lettings. The rent is always collected promptly and statements are received promptly.

    Richmond Office

  • From viewing to completion, the process took us exactly a week.

    Bath Office

  • I have been working with HML Lettings for the last four years as a landlord and I couldn’t be happier. As I live abroad, having the peace of mind that my property is being taken care, is extremely important. I find HML Lettings a very reliable partner, finding tenants and looking after the property with everyone’s interests at heart.

    Luton Office

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Trustpilot Reviews

I have been a landlord using HML Romford for many years. They found me a great tenant and sort out any issues with the property quickly and efficiently. I wouldn't use any other agancy.
Julie
Julie
November 19, 2020.
I have been with HML Group Romford, now for a few years and I can not fault them or recommend a team more then the Romford branch! From leaks, to fences blowing over they have kept the landlord and myself update on each other and fixed issues with a great team and quickly. They do really go above and beyond to help! I have had experiences in the past that have completely put me off renting but the last few years HMLs team have completely put me at ease with renting and been so helpful quick and reliable with works and any inquiries I have. Such a friendly an approachable team I do not feel uncomfortable asking them what could be deemed silly questions as they are always understand and supportive. Thank you to Sharon Reed at HML Romford who I have had help so so much over these hard months getting me in a property better suited for me when it could have been hell moving in these hard times! Thank you again to Hayley Whitehead for always being another member of the team I have relied on, definitely a good experience on my end. And many other members of the team at Romford who I don’t always get a chance to see.
Bonnie Joy
Bonnie Joy
November 12, 2020.
HML or Thornes in Luton have supported me in my home for the past 13 years. The team are friendly and helpful and I have aways felt that I can make contact with them with any problems at the property
Kelly Diane Watson
Kelly Diane Watson
October 21, 2020.
My late Mother has been a tenant of HML Romford for over 30 years and has always spoken very highly of them praising the efficient, caring service they always gave her. I remember making the call to them to notify them of her death and how upset they all were at losing such a lovely lady. They quickly, professionally and with great flexibility, care and understanding, helped me to deal with the end of tenancy arrangements and also supported me through a very difficult time. I would highly recommend them and Linda you have been amazing, thank you
Jan
Jan
October 16, 2020.
It was a pleasure to go through HML Romford. Nina and Hayley in particular, are the best professionals I have come across in this industry. Their customer services and communication skills is second to none. Always willing to go the extra mile in order to accommodate changes. The flexibility and commitment afforded to me during this process was really refreshing to see. Highly recommended to get in touch with either of them if you need to deal with HML in this area!
Sheikh
Sheikh
September 18, 2020.
Lovely people always resolved any issues I have had quickly. Would highly recommend.
Kat
Kat
September 17, 2020.
Very satisfied with HML Romford. Moving in was as smooth as could be, and since then, any issues that have cropped up have been dealt with promptly and thoroughly. I mainly correspond with Hayley who has been fantastic, warm and friendly and always proactive in resolving any problems, not that we've experienced many. All the other team members i've dealt with have been great too. I would be happy to recommend HML to family and friends.
Luke Ryan
Luke Ryan
September 17, 2020.
Linda Cole demonstrated outstanding support and coordination skills when our property needed extensive renovation after a tenant left it in an appalling condition. She has always been very proactive in her advice and management. Thank you!
Mrs Dixon
Mrs Dixon
September 14, 2020.
Thanks to the efficient as always team at HML for always going above and beyond to ensure that both landlord and tenants are afforded the best possible outcome. Nina and Sharon at Romford are amazing to work with. Thank you Sharon for all your help recently with the new guideline certification needed for the home. Throughout the years with this company you all have continued to be professional and helpful as always. Thank you so much! Highly recommended firm.
Pat Best
Pat Best
August 14, 2020.
I was very pleased with the service i received from HML. Their lettings manager, Anita, was very easy to work with; friendly, responsive and professional. My new tenants are a lovely young professional couple. An excellent result and an excellent service. Thank you Anita.
David
David
August 4, 2020.

 


 

We are members of the Property Ombudsman (TPOS)

Click here to learn more about TPOS.

The Client Money Protection Schemes for Property Agents Regulations 2019

View our current Propertymark Client Money Protection Scheme Certificate

View our current Propertymark Client Money Protection Scheme Security Certificate

View the Conduct and Membership Rules

ARLA Propertymark

ARLA PROPERTYMARK

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